Team Post-Op, Inc. has a responsibility to provide the best possible orthopedic home medical care in a safe environment. We want you to know what your rights and responsibilities are as a patient of our organization.

We welcome you to talk openly with the staff taking care of your needs.

Team Post-Op, Inc.'s Patient's Rights and Responsibilities

1. Team Post-Op, Inc. is a quality oriented, orthopedic medical equipment provider. It is committed to maintaining a mutually respectful relationship with its patients, which promotes effective health care. Team Post-Op, Inc. demonstrates its commitment by clearly defining its expectations for the rights and responsibilities of patients. Team Post-Op, Inc. staff will perform their professional duties in a manner that recognizes and supports these rights and responsibilities while providing optimal care for each patient.
2. Team Post-Op, Inc. has defined the rights and responsibilities of patients as follows:
   • Patients have the right to be treated with respect and recognition of their dignity and right to privacy.
   • Patients have the right to an open and candid discussion of appropriate or medically necessary treatment options for their conditions, regardless of cost or benefit coverage.
   • Patients have the right to voice complaints about Team Post-Op, Inc., its decisions, or the care provided.
   • Patients have responsibility to provide the information necessary to Team Post-Op, Inc. in order to care for them.
   • Patients have the responsibility to be compliant with plans and instructions for care that they have agreed upon with their physicians and/or Team Post-Op, Inc.
   • Team Post-Op, Inc. makes available to all patients, physicians, and providers its policy on patients' rights and responsibilities.
3. Team Post-Op, Inc.'s "Patient's Rights and Responsibilities" Policy will be displayed prominently at all branch locations in English. Copies of the policy will be available to patients upon request in English and Spanish.